Faq and Policies
General
Do you have a rain policy?WDD Content2023-10-05T19:46:41+00:00
In the event that management makes the decision to close an attraction due to inclement weather, guests may keep their attraction ticket for another day or exchange it for arcade credit.
If an attraction is closed what do we do with our tickets?WDD Content2023-09-28T14:32:02+00:00
You may exchange your ticket for another attraction that is open or for arcade credit in the amount of the dollar value of the ticket or you may save your ticket and use it on another day.
Can I bring in outside food or drink?WDD Content2023-09-07T17:24:33+00:00
No outside food or drink is permitted on the premises except for cake and/or ice cream for celebrations. Outside food or drink is subject to removal.
What method of payment do you accept?WDD Content2023-09-07T17:25:11+00:00
We accept Visa, Mastercard, Discover, American Express, Apple Pay, and Cash. We do not accept personal checks.
Can I bring my animal to the park?WDD Content2023-09-28T14:37:38+00:00
No pets allowed except for trained service animals. Defined by the ADA as a dog or small horse only. We do not allow emotional support or companion animals on the premises. Emotional support and companion animals do not meet the ADA definition of a service animal and do not have the same public access rights.
Birthday Faq’s
Is there a deposit required?WDD Content2023-09-07T16:44:12+00:00
Yes. We require a non-refundable deposit for Birthday Parties and Team Parties at the time of booking. Please be prepared to pay the deposit at the time of making your reservation. We can not hold reservations without a deposit made. We do not accept personal checks.
Do you provide cake, or can I bring my own?WDD Content2023-09-07T16:44:54+00:00
We do not supply cakes. You are welcome to bring your own cake and/or ice cream on the day of your party.
Can I bring in outside food and drinks for my party?WDD Content2023-09-07T16:45:29+00:00
No outside food or drink is allowed in the facility with the exception of cake and/or ice cream. We reserve the right to refuse outside food on the day of the party.
Can I order additional food?WDD Content2023-10-28T17:04:53+00:00
We offer a number of food options that can be found on our Event Menu, or you may choose from our regular Food Menu.
Do you provide invitations?WDD Content2023-10-28T17:04:12+00:00
Yes! Invitations can be downloaded here. You may also find the link to invitations in your confirmation email after booking.
How do the single attraction tickets work?WDD Content2023-10-28T17:06:56+00:00
Each participant will receive a Fun Card with a specified number of single-use attraction tickets depending on the party package you choose. Each attraction only uses 1 ticket when the Fun Card is swiped on an attraction until all attraction tickets are used. The single-use attraction tickets may be used however the Fun Card owner chooses to use them. For example, 3 tickets can be used on 3 Go Kart rides.
- For the Basic Party Package, each participant will receive a Fun Card with 6 single-use attraction tickets and $10 arcade credit.
- For the Deluxe Party Package, each participant will receive a Fun Card with 12 single-use attraction tickets and $20 arcade credit.
What is the minimum number of guests?WDD Content2023-09-07T16:48:11+00:00
There is no minimum number of guests for our party packages, however the flat pricing allows up to 10 guests. Each additional guest above 10 will be an additional charge per person (please see specific package for details). You will be guaranteed one table for package participants. If you are expecting additional participants, please email us at murrietainfo@mulliganfun.com or call us at (951) 696-9696 so we can discuss additional seating options.
What if I have less than 10 participants?WDD Content2023-09-07T16:48:51+00:00
Our party packages start at 10 participants. If you have less than 10 participants, you will still receive what is included in the package for 10 participants. You may keep the extra Fun Cards to use another time as they never expire.
What if I have more than 10 participants?WDD Content2023-09-07T16:49:29+00:00
You may pay for additional participants to be included in your party. If the additional guests are adults that do not want to use the attractions, they would be considered non-participants and are not counted in the 10 guests for the package. Non-participants do not cost anything extra to include in your party.
What party supplies are included?WDD Content2023-09-07T16:49:58+00:00
We will provide your party with a tablecloth, plates, cups, napkins, and utensils. You are welcome to bring any of these items if you wish, but it is not necessary.
Can we show up early to set up for our party?WDD Content2023-10-28T16:33:57+00:00
You may arrive 15 minutes prior to your reserved table time to start setting up for your party. If your party is scheduled at 12:00 PM, please wait by the front doors until your party host greets you. Please let us know if you plan on bringing any specific decorations or party supplies. We do not allow messy or hazardous items such as silly string, confetti, glitter, helium tanks, piñatas, dyes, etc. Please refer to party department with any questions regarding decoration items.
Do you provide decorations or can I bring my own?WDD Content2023-09-07T16:50:59+00:00
We do not provide decorations, but we will provide your party with a tablecloth, plates, cups, napkins, and utensils. You are welcome to bring your own decorations if you would like. Please note that we do not allow messy or hazardous items such as silly string, confetti, glitter, helium tanks, piñatas, and dyes. Please refer to party department with any questions regarding decoration items.
Can I reserve more time for my party?WDD Content2024-02-06T15:46:13+00:00
You are able to reserve an additional 90 minutes for your party for $349. Adding time to your party does not provide you with additional food or attraction tickets.
Can I reschedule or cancel my party?Dayna Cabrera2024-02-06T19:16:51+00:00
Please keep in mind that deposits are non-refundable. If you need to reschedule, this must be done no later than 72 hours in advance of the party.
