Can I reschedule or cancel my party?
Please keep in mind that deposits are non-refundable. If you [...]
Can I bring my animal to the park?
No pets allowed except for trained service animals. Defined by [...]
What method of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Apple Pay, and [...]
Can I bring in outside food or drink?
No outside food or drink is permitted on the premises [...]
If an attraction is closed what do we do with our tickets?
You may exchange your ticket for another attraction that is [...]
Do you have a rain policy?
In the event that management makes the decision to close [...]
Can I reserve more time for my party?
You are able to reserve an additional 90 minutes for [...]
Do you provide decorations or can I bring my own?
We do not provide decorations, but we will provide your [...]
Can we show up early to set up for our party?
You may arrive 15 minutes prior to your reserved table [...]
What party supplies are included?
We will provide your party with a tablecloth, plates, cups, [...]
